Shipping policy

Last updated: August 19, 2026

SHIPPING

WHERE WE SHIP

We ship within the United States only, including APO and FPO addresses. We don't ship internationally right now.

HOW LONG IT TAKES

There are two kinds of hats in the shop, and they move at different speeds.

Originals ship from stock. They leave us in 1-2 business days.

Signature, Postcard and Homegrown hats are made to order. They're embroidered for you after you order, which takes 5-10 business days before the hat ships.

Add transit time on top of that. Your tracking email tells you when the hat is actually on its way.

If your order has both kinds of hats in it, they ship separately and arrive separately. You're not charged twice for that.

WHAT COUNTS AS A BUSINESS DAY

Monday through Friday, excluding US federal holidays. Orders placed after 5:00 PM ET, or on a weekend or holiday, start processing the next business day.

SHIPPING COSTS

Shipping is calculated at checkout based on what's in your cart and where it's going.

Orders of 2+ hats ship free within the US. 

DELIVERY ESTIMATES

Any delivery date you see is the carrier's estimate, not a guarantee. Weather, holidays and carrier backlogs happen. We can't refund shipping charges or cancel orders because a carrier ran late.

If you need a hat by a specific date, email us before you order and we'll tell you honestly whether it's realistic.

TRACKING

You'll get a tracking number by email once your hat ships. It can take a day or so for the carrier to show movement.

RISK OF LOSS

Ownership and risk of loss pass to you when we hand your package to the carrier. If something goes wrong in transit, we'll help you open a carrier claim — see our Returns & Refunds policy for how lost and stolen packages are handled.

INCORRECT ADDRESSES

We ship to the address you enter at checkout. Please check it. If a package comes back to us because the address was wrong or incomplete, we'll reship once you cover the reshipping cost.

SALES TAX

We collect Florida sales tax on orders shipped to Florida addresses. Tax is calculated at checkout.

QUESTIONS

Email info@socialclubhat.com with your order number. We reply within 1 business day, Monday to Friday.